No — Shiftra is an introducer. We connect providers with professionals but do not employ staff, handle payroll, or manage contracts.

Healthcare professionals are paid directly by the provider they work with. Payment terms are agreed between you and the provider.

• Proof of identity (Photo ID or passport)

• Right to work in the UK

• DBS certificate

• Relevant training certificates (e.g. Infection Control, Basic Life Support)

Cancellations are handled directly between providers and professionals. Shiftra is not responsible for fees, cancellations, or compensation.

• Professionals: No fees.

• Providers: Introductory or subscription fees may apply (outlined at sign-up).

If the issue is about shifts, payment, or cancellations → contact the provider directly.

If the issue is about your account or compliance documents → contact Shiftra support - hello@Shiftra...co.uk (CORRECT)

Yes. We comply with UK GDPR. Your personal data is only used to verify you and introduce you to providers. See our Privacy Policy for full details.

We currently introduce:

• Healthcare Assistants (HCAs)

• Support Workers

• Nurses (RGN, RMN, RNLD)

• Domestic & Cleaning Staff